Welcome to the 2016 MLA Annual Conference! MLA looks forward to celebrating its 125th Anniversary with you.
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Thursday, September 29 • 3:50pm - 4:50pm
Coach Your Team to Greatness!

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One of the library’s most important assets is its staff; however, we often wait a full year to give them feedback on their work. Recently Anoka County Library switched to a quarterly coaching model, which included writing new work outcome statements for all staff and training supervisors to be coaches who meet with staff quarterly to review progress on their goals and improve performance. These coaching sessions allow a supervisor to check in on goals, training needs, ideas and more. In this session you will learn what the coaching model is and how it was implemented in Anoka County, how the coaching model changed the way supervisors and staff interact and improved communication in the library, how to fit these coaching sessions into your busy schedule, and how to get staff buy-in by developing work outcome statements from the ground up with feedback from all staff.


Jenn Straumann, Community Engagement Manager, Anoka County Library

Jenn Straumann is the Community Engagement Manager for Anoka County Library. In her role she supports library staff in developing learning opportunities, building partnerships and connecting the community with ideas, information and inspiration. Jenn has been a member of the MELSA... Read More →

Maggie Snow, Director, Anoka County Library

As Director of the Anoka County Library, Maggie Snow brings significant experience within that system and within other libraries, including the Minneapolis Public Library/Hennepin County Library and Carver County Library systems. She is the Past President of the Minnesota Library... Read More →

Stacey Hendren, Branch Manager, Anoka County Library

Stacey Hendren is passionate about life-long learning and how the library can connect our communities.  In Anoka County, she serves on the Older Adults Team and Digital Literacy Team to discover and develop resources and programs.  As a member of MLA Stacey has served as co-chair... Read More →

Thursday September 29, 2016 3:50pm - 4:50pm CDT
Lake Superior Ballroom O