Welcome to the 2016 MLA Annual Conference! MLA looks forward to celebrating its 125th Anniversary with you.
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Friday, September 30 • 1:45pm - 2:45pm
What Do They Really Need? Polling Twin City Residents on Digital Access Issues

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In 2015, MELSA received a $100,000 grant through the State Library Services agency to learn more about how metro residents use computers, employ network technologies, and adapt to changing online access patterns for government services. Most importantly, we asked how public libraries might provide assistance in these endeavors. This program will cover the scope of the project including: - preliminary planning, - selection of a survey firm - development of a survey instrument - collection and analysis of survey data by the National Research Center, Inc., - integration of the survey results in service planning discussions at two MELSA member libraries: Anoka County Library and Scott County Library.


Ken Behringer, Executive Director, Metropolitan Library Service Agency

Ken Behringer is Executive Director of MELSA. He has also served as Director of the Dakota County Library and Great River Regional Library, as well as Executive Director of the MnLINK Project.

Erin Caldwell, Senior Research Associate, National Research Center, Inc.

Erin Caldwell is the Director of Research for the National Research Center, Inc. She has worked for the firm in a variety of roles over a 16 year career. She holds a Masters of Science in Public Health degree from the University of Colorado.

Maggie Snow, Director, Anoka County Library

As Director of the Anoka County Library, Maggie Snow brings significant experience within that system and within other libraries, including the Minneapolis Public Library/Hennepin County Library and Carver County Library systems. She is the Past President of the Minnesota Library... Read More →

Jacob Grussing, Director, Scott County Library

Jacob Grussing has been the Scott County Library Director since December 2013. Prior to that time, he served with the title Associate Director - Collection Development at Great River Regional Library in St. Cloud, MN.

Friday September 30, 2016 1:45pm - 2:45pm CDT
Gooseberry Falls Room 3